Metrics & Measurement
"You cannot improve what you do not measure." Critical operating metrics for the process need to be established. Participants will set performance targets and review action plans to drive continuous improvement. WE Inc. helps customers benchmark their processes, set practical targets, and supply tools to monitor and improve performance. This course is typically a half-day in duration and is oftentimes combined with other course offerings.
| Metrics & Measurement Course Outline | |
Helper/leader project report out |
"What's in it for me?" and set event goals |
Goals of metrics & measurements |
Performance vs. data Demonstrate how metrics drive desired behavior |
Select what needs to be measured |
ACTION STEP |
Types of measurements |
(1) Process level (2) Whole value stream (system level) |
Areas of measure - must be meaningful to the organization and to their customers. |
(1) Cost (2) Quality (3) Delivery (4) Safety (5) Others |
Continuous improvement based on metrics & measurements |
(1) S.M.A.R.T. (Simple, Measurable, Achievable, Repeatable, & Timely) (2) Visual |
Student teach back |
Review key learning elements & understanding |
Post
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Post Metrics & Measurements project results in a public area
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Contact
For more information, please contact our LEAN Team via:
Phone: (920) 720-5600, or
Email: leanteam@fvwdb.com