A3 Problem Solving
One of the goals of a Lean Operational Strategy is to create a community of problem solvers in an organization who use scientific principles to solve problems and improve processes that people work in. A3 documents provide a framework and consistent format for problem solving methods and communications throughout the organization. The course typically is one day in duration.
| Time | A3 Problem Solving Course Outline |
| AM | 1. Helper/leader project report out "What's in it for me?" and set event goals |
2. Problem solving values and culture |
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3. PDCA & Problem solving/Visualization tools - (Plan, Do, Check, Adjust) |
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4. A3 thinking & communications |
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5. A3 Catchball Process |
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6. What is our current condition? |
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7. Describe & define problem for solution |
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6. How is this problem affecting our business?
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| PM | 1. Use of root cause analysis tools |
2. Identify root cause |
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3. Define our target condition |
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4. Develop countermeasures |
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5. Create an action plan - (implement countermeasures) |
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6. Check process & results |
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7. Standardize & share best practices |
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8. Student teach back - Review key learning elements & understanding |
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9. Report out to management / organization |
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10. Post A3 project results in a public area
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Contact
For more information, please contact our LEAN Team via:
Phone: (920) 720-5600, or
Email: leanteam@fvwdb.com